September 20, 2002
To Whom It May Concern,
WomanBiker.com is a retail store with an Internet presence offering women's motorcycle riding apparel.
We produced a paper catalog of our products two years ago but it became quickly outdated as we add new products
to our store on a weekly basis.
We were faced with a choice. If we produced a paper catalog more frequently, we
would incur costs beyond our budget. So we decided to explore the possibility of using the latest technology to
NovoSoft came to the rescue. We simply stated what we wanted in a CD-ROM catalog and they developed
the design and work schedule to accommodate our needs and budget.
The way in which they communicated through email
was clear and concise. We found them to be very responsive to our needs. At times, we fell behind with requirements
because they are so efficient! We were not accustomed to working with a crew of people who believe that once a
schedule is established, we follow it.
The project manager is very pleasant to work with and followed up on any
concerns or questions we had very quickly. When we expressed a rough outline of what we wanted the catalog to
look like, it was amazing how close they came to our vision on the first try, given that all our communication
was through email.
We thoroughly enjoyed working with them and will highly recommend them in the future. We are
already developing the second edition of the CD-ROM catalog and have the skeleton of an outline for a second
project as well.