One of the businesses of the customer is manufacturing and sale of software products. Traditionally, software products were sold through specialized retail outlets or through the sales department. However, with the development of electronic commerce, the customer decided to take advantage of new opportunities offered by a B2C e-commerce solution.
Novosoft has developed e-commerce web site. The site offers a new level of customer service: now any visitor can buy a product 24 hours a day from any location by a simple download of software right from the site. The site contains information about the company and its products, and guarantees secure shopping. A visitor can buy either a limited-use version or a full version of software. Moreover, a customer may try software for free to decide if it is worth buying. Finally, the site is also a great resource for the sales force. A sales person can access sales history or a client profile on the site.
Tools and Technologies
Java, nsServlets, Novosoft Foundation Layer, Oracle
A multi-functional B2C e-commerce solution freeing the sales force and offering an easy yet secure shopping experience.
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